Frequently asked questions

How can I create a MyBoat account?

Once you’ve clicked the ‘sign up’ button on the homepage, you’ll need to enter your email and name, then choose a password. Click ‘Register’. Then check your email inbox for a verification email. After clicking the verification link, you’re all set up to use MyBoat!

Do I need to be a GJW Direct policyholder to use MyBoat?

No. Everyone can use MyBoat, regardless of whether you’re a GJW Direct Policy Holder or not. But if you are, you’ll get access to exclusive discounts and offers.

I’ve forgotten my password. What do I do?

You can reset your password by clicking the ‘Forgotten Password?’ link on the login page. Simply enter your username or email address to get an email with a link to reset your password.

Will I be able to make a mid-term adjustment to my insurance policy in MyBoat?

No. If you’d like to make changes to your insurance policy details, please contact GJW Direct.

Will my insurance policy be affected if I change my boat information in MyBoat?

No. Any information that you input or change within MyBoat won’t affect your insurance policy details.

Am I able to update my insurance policy information in MyBoat?

You can’t change your insurance policy information in MyBoat. However, if you're a GJW Direct policyholder you can do this here.

Will I need to be a GJW Direct customer in order to use MyBoat?

You don't need to be a GJW Direct policyholder to use MyBoat. It's a digital boat management system that everyone can access. However, if you are a GJW Direct policyholder, you will gain access to a variety of discounts for top marine brands within MyBoat.

Am I able to use the same login details as my GJW Direct account?

Yes, using single sign-on you can use the same login details for MyBoat as your GJW Direct account. 

How can I use my MyBoat discount codes?

If you sign up for MyBoat as a GJW Direct policyholder, you can access a range of discounts and offers. When you log into your account, the promotional text on the Partners tiles will display codes, URLs or instructions on how to redeem the discounts/offers.

How do I add a new boat to my account?

Simply click the ‘Add vessel’ button and provide the relevant information to add a new boat to your account. 

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